Terms and Conditions

Terms and Conditions

Last Updated: April 04, 2025

Welcome to Hive To Home Honey (“we,” “us,” or “our”)! These Terms and Conditions (“Terms”) govern your use of our website and your purchase of our pure, hive-fresh honey. By browsing our site or placing an order, you agree to these Terms—so please read them carefully, like you’d savor a spoonful of our finest honey.

1. Using Our Website

  • Access: You’re welcome to browse, shop, and enjoy our site for personal use. Don’t misuse it—no hacking, scraping, or buzzing around where you shouldn’t.
  • Accuracy: We work hard to keep product details, prices, and availability spot-on, but mistakes can happen. We reserve the right to correct errors or cancel orders if something’s off (we’ll let you know if that happens).

2. Ordering Honey

  • Placing Orders: When you order, you’re offering to buy our honey under these Terms. We’ll confirm acceptance with an email—until then, it’s not a done deal.
  • Pricing: Prices are in USD and exclude shipping and taxes (added at checkout). We can change prices anytime, but your order locks in the rate you see when you buy.
  • Payment: We accept major credit cards and other methods shown at checkout. You promise your payment info is legit.
  • Shipping: We’ll ship to the address you provide—check it twice! Delivery times are estimates, not guarantees (bees don’t control the mail, sadly).

3. Returns & Refunds

  • Quality Promise: If your honey arrives damaged or isn’t up to snuff, let us know within 7 days at info@hivetohomehoney.store. We’ll replace it or refund you, no fuss.
  • Change of Mind: Since honey’s perishable, we don’t accept returns just because you’re not feeling the buzz—unless it’s unopened and within 7 days. Shipping’s on you.
  • Process: Contact us first. Refunds hit your original payment method within 14 days of receipt.

4. Your Responsibilities

  • Info: Give us accurate details—name, address, etc. Wrong info might mean your honey ends up in someone else’s pantry.
  • Use: Our honey’s for eating, gifting, or enjoying—not reselling or misusing. Don’t claim it’s yours to sell under another label.

5. Intellectual Property

  • Ours: The Hive To Home Honey name, logo, and site content are ours—protected by copyright and trademark laws. Use them only with our written okay.
  • Yours: Post a review or photo? You give us permission to use it on our site or socials, royalty-free.

6. Limitation of Liability

  • As-Is: We promise great honey, but the site and products are “as is.” We’re not liable for indirect damages—like if your toast goes uneaten because shipping’s delayed.
  • Cap: If something goes wrong, our liability won’t exceed what you paid us in the last 12 months.

7. Termination

  • We can cut off your access if you break these Terms—like trying to steal our hive’s secrets. You can stop using the site anytime, no hard feelings.

8. Governing Law

  • These Terms follow the laws of British Columbia (or your local equivalent). Disputes go to courts there—let’s hope it never comes to that.

9. Changes to These Terms

  • We might tweak these Terms as our hive grows. Updates will post here with a new “Last Updated” date. Keep checking back—it’s your job to stay in the loop.

10. Contact Us

  • Questions or concerns? Reach out:
    📧 info@hivetohomehoney.store
    📍 Hive To Home Honey, Langley, B.C., Canada

Thanks for choosing Hive To Home Honey—we’re thrilled to sweeten your day!